Get Started

We begin with a friendly introductory call to understand your needs, clarify expectations, and make sure we're the right fit. It's all about building trust and setting a clear path forward. We'll also walk through our pricing options to find the best fit—whether you need a few hours of help or ongoing support. 

After our initial chat, you’ll receive a personalised proposal that outlines the tasks, pricing, hours, and full scope of support, so everything’s clear from the start. When you’re ready to go ahead, we’ll send through a New Client Form, Service Agreement, and your first invoice to lock in your start date. It’s that easy. 

Once the paperwork and payment are sorted, we’ll schedule a 1–2 hour kick-off meeting. This is where we dive into your systems, align on goals, and map out the plan for the next 3, 6, and 12 months. It’s all about getting clear on your tools, processes, and preferences—so we can hit the ground running from day one. 

From there, we get to work—using your preferred tools to track progress and keep things running smoothly. You’ll receive regular updates and check-ins, so you always know what’s happening. Our goal is to free up your time and headspace, so you can stay focused on the big picture while we take care of the details.